About
Learn More About Us
Specialists in Outsource Property Management
At Happy Agent, we specialise in providing outsourced property management services that cater exclusively to letting and estate agents. Our goal is to act as an extension of your team, helping you manage and grow your agency with ease.
We understand the challenges that letting and estate agents face daily—from maintaining compliance to managing tenant relations—so we offer a comprehensive suite of services to handle those tasks efficiently, allowing you to focus on scaling your business and delivering exceptional service to your clients.
About usConsistent Service, All Year Round
No more disruptions due to staff sickness or holidays. Happy Agent ensures your property management runs smoothly every day, providing reliable support whenever you need it.
Save Time, Maximize Revenue
Spend less time on administration and more on growing your business. From compliance to renewals, we handle the details while you focus on securing new deals and scaling your agency.
Tailored Services for Your Success
Every agent is unique, and so is our approach. Whether it’s managing properties, ensuring legal compliance, or tenant communications, our customised services align perfectly with your goals.
Stress-Free Scaling
Onboarding new properties and expanding your portfolio? We provide the expertise and capacity you need to scale efficiently, maintaining high standards every step of the way.
Services
Taking The Burden Out Of Property Management
Outsourced Property Management
We offer comprehensive end-to-end property management services, covering all aspects of property operations from start to finish. Below are just a few key elements of what we handle for you.
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Maintenance and Repairs Coordination
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Tenant & Landlord Communications
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Legal Notices
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Deposit Release Management
Tenancy Administration
Our tenancy administration services streamline the paperwork and processes involved in managing tenancies, ensuring compliance and efficiency every step of the way.
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Tenant Referencing
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Lease Agreement Preparation
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Deposit Registration
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Tenancy Compliance
Compliance
We ensure your property stays fully compliant with all applicable laws and regulations, eliminating the stress of keeping up with evolving legal requirements.
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Managing and monitoring legal compliance dates
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Sending updated compliance documents to tenants and landlords
Renewal Management
Managing renewals smoothly is essential to keeping both tenants and landlords satisfied. We handle the entire renewal process for you
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Negotiating tenancy renewals and rent adjustments
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Drafting renewed tenancy agreement
Bespoke Solutions For Agents
Customised Packages
Based on your business structure and priorities, we offer a variety of tailored solutions that include a mix of property management, tenancy administration, and compliance services.
Scalable Services
Whether you're managing 50 properties or 500, our services grow alongside your agency, adapting to your changing needs and priorities.
Dedicated, Expert Property Managers
Each agency is paired with a dedicated Property Manager who takes the time to understand your portfolio and operations. Our Property Managers are either Level 3 trained or actively undergoing training to ensure they provide the highest standard of service.
Seamless Client Onboarding
A structured onboarding process that ensures a smooth transition for clients, minimizing disruption and maximizing efficiency.
Ready To Learn More?
At Happy Agent, At The Happy Agent, think of us as an extension of your team—partnering with you to build strong relationships and drive your business forward. Our expert team handles everything from daily operations to compliance, giving you the freedom to focus on what matters most.
Lets Get Started!Frequently Asked Questions
You Ask We Answer
How does The Happy Agent work?
We partner with letting and estate agents to provide seamless outsourced property management services, including tenancy administration, compliance, renewals, and maintenance coordination. Our goal is to enhance your efficiency and provide your clients with exceptional service while you focus on growing your business.
Is the service white-labeled?
Yes! The Happy Agent operates as an extension of your business, fully white-labeled under your branding. Your clients will never know we're managing their properties on your behalf unless you want them to
Will I have a dedicated Property Manager for my portfolio?
Yes, you will have a single, dedicated Property Manager (PM) who will get to know your business, portfolio, and clients. This ensures continuity, consistency, and personalized service.
Can you handle all aspects of property management?
Absolutely! From onboarding and tenancy agreements to renewals, compliance, and day-to-day maintenance, we handle every aspect of property management so you can focus on scaling your business.
Is your service compliant with UK lettings regulations?
Yes, we stay up-to-date with the latest lettings regulations and ensure that all properties in your portfolio comply with legal requirements, providing peace of mind to you and your clients.
How do I stay updated on my properties?
Our team provides regular updates and detailed reporting to ensure you're always in the loop. We can tailor communication to suit your preferences.
Can you integrate with our existing software?
Yes, we're experienced in using various property management software platforms. We can adapt to your systems or recommend effective solutions to streamline your operations.
How do I get started?
It’s simple! Contact us to discuss your needs. Once we understand your portfolio and objectives, we’ll onboard your properties and align our team with your processes. You can scale your services with us as your business grows.
Lets Go!Team
Our Hardworking Team
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Hannah Smart
With over 13 years of experience, Hannah Smart founded Happy Agent. She delivers exceptional service, streamlining operations for agents while ensuring clients feel supported. A devoted pawrent to her two Pomeranians, Coco and Poppy, Hannah brings positivity and energy to everything she does.
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Leon Parker
Leon joined the property industry in 2018. With years of experience, he excels at understanding clients' needs and delivering tailored solutions. His dedication ensures smooth processes and happy outcomes. Outside work, Leon's a devoted dad, gaming enthusiast, and music producer bringing creative energy to every set.
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Jess Harris
Property ManagerJess brings over four years of experience in lettings and excels as a highly organized and proactive property manager. Her hands-on approach ensures exceptional service and attention to detail. Outside of work, Jess enjoys going on long walks with her dog, Holly, and spending quality time with friends and family.
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Isobel Vokins
Property ManagerIsobel has three years of experience in lettings and is a dedicated and detail-oriented professional. She takes pride in providing excellent service and building strong relationships with clients. Outside of work, Isobel enjoys spending quality time with her family and boyfriend.
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Echolise Sutherland-Payne
Property ManagerEcholise brings six years of experience in property management, making her a seasoned and reliable professional. Known for her efficient and proactive approach, she is dedicated to delivering excellent service to clients. Outside of work, Echolise stays busy caring for her four dogs, who keep her on her toes!
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Zoe Harrison
Property ManagerZoe has three years of experience in property management and is known for her dedication and problem-solving skills. Outside of work, she stays active through swimming and walking her two dogs, while also enjoying quality time with her husband.
Contact
Need Help? Contact us